Powered by the company’s proprietary AI agent, cari, CR ScheduleAI maximizes ABA and multidisciplinary schedules analyzing hundreds of data points to match the right provider with the right client,enabling CentralReach customers including Behavioral Innovations to maximize authorization hours, RBT requested hours, and reduce burden on scheduling staff.
Fort Lauderdale, FL, Jan. 28, 2025 (GLOBE NEWSWIRE) — CentralReach, the leading provider of Autism and IDD Care software for ABA, multidisciplinary, and special education, shared that its CR ScheduleAI™ solution is helping customers such as Behavioral Innovations transform ABA scheduling with just a few clicks. Powered by the company’s proprietary AI agent, cari™, CR ScheduleAI maximizes ABA and multidisciplinary schedules analyzing hundreds of data points to match the right provider with the right client to enable CentralReach customers including Behavioral Innovations maximize authorization hours, Registered Behavior Technician (RBT) requested hours, and reduce burden on scheduling staff.
Amid the ongoing shortage of qualified clinicians and RBTs in autism and IDD care, where waitlists often span 6 to 18+ months, CR ScheduleAI helps schedulers maximize RBT-to-client availability to enable providers to meet the growing demand more efficiently. CR ScheduleAI automatically accounts for language preferences, preferred providers, location of services, drive time, authorized service hours, client and technician availability and cancellations, and more, allowing users to see a minimum of 20% increase in appointments and helping reduce extensive wait times that often lead to delayed interventions or inconsistent treatment.
“Before CR ScheduleAI, it took upwards of eight to ten hours to create a schedule personalized to match client preferences and meet clinical requirements and RBT requested hours, often resulting in inefficiencies and unfilled time slots for providers,” explained Jennifer Stanley, Senior Director of Business Optimization for Behavioral Innovation. “With CR ScheduleAI, we now experience a 75% time savings, allowing us to create schedules for 3,000 employees across 86 clinics more efficiently, improving clinic utilization rates and drastically reducing time spent on manual scheduling tasks.”
The solution is also adding new enhancements that will further optimize the scheduling process, including:
● Embedded Cancellations: Schedulers can now quickly reoptimize the schedule to account for one or multiple cancellations that could be due to employee turnover, client churn, and other unexpected factors.
● Interactive Drafts: Schedulers can now also interact, bulk edit, and partially publish an optimized schedule in real-time, making scenario planning even easier.
“The complexities and layers involved in ABA scheduling are immense and increase exponentially as you scale to serve more clients. There are overt losses to inadequate scheduling, like revenue and turnover, but also many hidden costs that practices are often unaware of until it’s too late,” said Chris Sullens, CEO of CentralReach. “And, while third party point solutions can offer some benefit, I know from my 10+ years building software for a scheduling-intensive logistics and field service company that maximum benefit can only be achieved with a deeply integrated agent-based scheduling solution that is integrated into a practice’s core workflow and has full access to data and constraints in real time. We have made significant investments over many years to create the automation layer necessary to power an enterprise-grade solution and the coming user experience enhancements in the first half of 2025 will make CR ScheduleAI even easier and more powerful than it is today. We’re proud to see the impact that CR ScheduleAI is having on customers’ ability to meet rising demand more efficiently and excited to see the impact it will have in helping to close the autism and IDD care gap as adoption continues to ramp.”
For more information on CR ScheduleAI visit: https://centralreach.com/products/scheduleai/
About CentralReach
CentralReach is the leading provider of autism and IDD care software, providing the only complete, end-to-end software and services platform that helps children and adults diagnosed with autism spectrum disorder (ASD) and related intellectual and developmental disabilities (IDD) – and those who serve them – unlock potential, achieve better outcomes, and live more independent lives. With its roots in Applied Behavior Analysis, the company is revolutionizing how the lifelong journey of autism and IDD care is enabled at home, school, and work with powerful and intuitive solutions purpose-built for each care setting.
Trusted by more than 185,000 professionals globally, CentralReach is committed to ongoing product advancement, market-leading industry expertise, world-class client satisfaction, and support of the autism and IDD community to propel autism and IDD care into a new era of excellence. For more information, please visit CentralReach.com or follow us on LinkedIn and Facebook.
CONTACT: CentralReach pr@centralreach.com
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